[The Korea Prepaid Taxi Service] - Taxi Service For Foreigners in Korea

Prepaid ticket taxi service. HonestTicket Taxi

 

#Start

There were many cases of taxi inconveniences / complaints received by tourist information centers from foreigners visiting Korea.

In particular, the biggest inconvenience / complaints were Taxi's unfair (overpricing) charging, unnecessary long routes, being unable to communicate linguistically with the taxi driver, and being denied to board by the taxi for the only reason of being a foreigner.

Currently, the taxi fare system in Korea is based on the "taxi meter", which is a structure based on paying the meter charge from the start destination to the end destination. Due to this post-payment system, there is a steady stream of disputes between customers and taxi drivers about the route / fee.

It is easy especially for to find press reports that there are many unfair fees on foreigners.

HonestTicket has started from the idea from the question "What if we change the current taxi fee payment's structure from the post-payment system (Board on taxi > arriving to destination > fee payment) to a pre-paid payment system (Fee payment > board on taxi > arriving to destination) which came from the hope of enabling foreign visitors who are tired from their long flight journeys to fall asleep in the taxi to their reserved accommodations and also the hope of enabling them with their tired bodies due to a business trip to rest without worries from unfair fees inside the taxi when heading towards the long-lined airport.

 

# HonestTicket Introduction

The HonestTicket is a system that when the "customer" takes the mobile ticket received by pre-paying (ticketing) from the HonestTicket application (APP) and scans it after boarding on the taxi on the application (APP) made for the driver, the taxi driver is able to automatically take care of the ride until the destination.

Language support

- The HonestTicket application (APP) for customers is provided in English, Japanese, Chinese, and Korean. In other countries, the customers and the taxi drivers will not have to go through inconveniences of language interactions since when used with the English version, the destination address search and payment inputs will appear in the language of the country.

Installation and Registration
- The "Customer" after searching on the Google Play Store can install the "HonestTicket" application (APP) then sign up. (The "Taxi Driver" after searching on the Google Play Store can install the "HonestTicket" application (APP) then register as driver.)

Departure Place
- The current departure place is only available from the specified departure places.
- The HonestTicket's main departure places will be firstly applied from places with needs related to foreigners such as airports, hotels, cultural sightseeing spots, and shopping centers. Currently, the beta testing is done in the Incheon National Airport and Jeju Island, and it will be expected to be expanded in the future to be available in all other places.

Fee Calculation

- The HonestTicket automatically calculates according to the company's algorithm and will present in advance the meter fee based on the minimum time of the pathway of the specified departure place to the destination which were set by the customer.

Payment

- You can pay the charge amounts from the fee calculation through PayPal or KG Inicis payment modules. Since there are no extra charges after the payments, unfair charges will be blocked.

Reservation Function

- Currently the HonestTicket supports the reservation function only with situations that have the airport set as the departure place. Please note that the tickets are only activated for 30 minutes before and after the reservation time.

Mobile Ticket

- When you make a payment, the mobile ticket (QRCode) will be created in the application (APP). The customers will be able to comfortably use the service without additional extra charges if they scan the mobile ticket on the driver's application (APP) after boarding on the taxi.

Mobile Ticket Usage Time

- The mobile tickets can only be used up to 30 minutes before departure time and 30 minutes after departure time. At any other times, it will be disabled and will be unusable. Customers who have just purchased can use their tickets within the 30 minutes after the time of payment. After 30 minutes of the ticket activation time, the ticket will be unusable and will be automatically cancelled.

Cancellation
- After the HonestTicket purchase, cancellation will be possible inside the application (APP) within 30 minutes and will be automatically cancelled after 30 minutes.

 

# HonestTicket Directions on Usage.

1. Installation and registration (APP)

- After installing the "HonestTIcket" application (App), register as a member. (registration available as Facebook, NAVER, Kakao, E-mail)

2. Taxi Boarding Information Selection (APP)

-Click on the ticketing button, select the departure place available in the current location, then select your destination. (The selection of the destination is available on the address search or the map)
- Select the toll-road-usage selection and the taxi type (private, deluxe, call van).

3. Fee calculation and payment (APP)

- If you selection the fee calculation button, the taxi fee will be calculated. After confirming the fee and selecting the payment button, it will move to the payment module. (Payment module: PayPal, kg Inicis) The ticket is automatically made when the payment is finished.

4. Taxi Boarding

-The mobile ticket (QRCode) in the application (App) will be activated. After boarding the taxi, have the taxi driver run the application (App) for drivers and place the mobile ticket so that it is well seen on the front facing camera of the taxi driver's phone. When the scan is done, it is finished!

5. Destination Arrival

-When arrived at the destination, make sure to confirm if the destination is correct before getting off. Since it is pre-paid, there is no additional extra charges. (If the driver asks for an additional extra charge, please contact the HonestTicket For English Customer Center 050-6504-6884 or the help@honestticket.com which is available in all languages.)

 

# Reasons to choose the HonestTicket

Interaction Difficulty NO!

-The customer will not experience difficulty in language interactions with the taxi driver since all the information for the taxi boarding (destination/time/payment fee and etc) will be marked in the HonestTicket.

Unfair (Overpricing) charging worries NO!

-You will not have to worry about the disputes (disputes on charges/ route disputes) with the taxi driver since the HonestTicket calculates the fee with the minimum time and is prepaid.

Card Payment OK!

-Because the card payment is made in advance through the Honest Ticket application, there is no additional fees needed to be paid after boarding on the taxi. If, additional charges are asked for, please contact the customer center right away.

Transportation Taxi in Ease OK!

-As soon as the driver scans the ticket, the customer's ticket and the taxi driver will be matched up and stored on the HonestTicket server, allowing you to travel to your destination with greater ease.

Fee in Cancellation NO!

-The HonestTicket can be directly cancelled by the customer within 30 minutes of the taxi payment, and the ticketing will be automatically cancelled after 30 minutes of payment. Since there are no additional fees needed for cancellations, it is a lot easier to use.

Calculating Travel Expenses in Advance OK!

Since the HonestTicket can calculate taxi fees before you travel, you will be able to plan a more organized trip.